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1.1. done All our deliveries, services and offers
exclusively to the following terms and conditions.
They also apply to all future business relations, even if they
are not expressly agreed again.
1.2. be Terms of a supplier or customer
any contract subject.
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2.1. The customer is to be lowered within 14 days from receipt of the order with us
bound. The contract is concluded when we of acceptance
Confirm offer within this period in writing or
execute delivery. Sufficient is the dispatch of the confirmation
or the goods within this period.
The right of return takes 14 days incl. The order date (for online orders), then only one exchange are offered or rectification.
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2.2. Technical and / or creative deviations from descriptions and
We reserve the right information in front of us. The same applies to the case of
Deviations in material, dimensions, weight, color, texture, design
and / or model type that our by the manufacturer or
Upstream done. If no significant change made
and the change or deviation for the client reasonably can
our customer derive any rights from the deviation or change.
2.3. Telephone information by us are not binding.
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Withdrawal information and instruction:
If the contract using remote means of communication (for example, telephone, fax, e-mail,
Internet) closed, you are, as far as you are a consumer within the meaning of § 13 BGB, the
following rights:
3.1 Withdrawal As a consumer in terms of § 13 BGB, you can
Your contract within one month without giving any
Reasons in writing (eg. Letter, fax, e-mail) or by returning
the goods revoked. The period begins on the date of receipt
a cancellation policy in writing and the goods. To comply with the
Withdrawal period is sufficient to send the revocation or
the goods. The revocation must be sent to the following address or email address:
Compi Doc Mallorca
Bernhard Stoessel
C. d. Pinar 35
07183 Costa de la Calma
Email: info@compidoc.es
This right does not apply to contracts for supply of goods which were manufactured according to your specifications or which were obviously customized to your personal needs or are not suitable due to their condition for a return.
3.2 Consequences In the case of an effective revocation are to be refunded on both sides received benefits and possibly towed uses surrendered (as foregone interest).
Can you return the received performance or return all or part of only in deteriorated condition, you are obliged to pay compensation. This does not apply if the deterioration solely to the testing - is caused or the deterioration of the intended putting into use based Incidentally, you can avoid the compensation by not using the goods as an owner and - as it would be possible, for example, in a retail store refrain from doing anything which impairs their value.
Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price of the goods does not exceed an amount of 40,00 euros, or if you at a higher price the thing at the time of the revocation yet the consideration have supplied or a contractually agreed partial payment. Otherwise, the return is free for you.
Not parcel things are picked up. Obligations to refund payments must be fulfilled within 30 days after its cancellation consumers. The period begins for consumers with the dispatch of the cancellation or the goods and for us with their receipt.
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4.1. Delivery dates and deadlines, the binding or not
can be arranged, is defined in writing. Is the
Liability not expressly agreed, in writing,
fixed delivery dates and deadlines in doubt suggested.
If subsequently validly agreed contract end stanchions, so
also eliminated so that all previously agreed delivery and
deadlines.
4.2. We are entitled to partial deliveries, unless the customer has
recognized no interest in a partial delivery.
4.3. If a non-binding delivery or a non-binding
exceeded delivery period, the customer can limit exceeded
ask us in writing to deliver within a reasonable period.
This period shall be at least. Two weeks from receipt of the request. With
Expiration of the period so fixed, we are in default. If the customer insists
on delivery, so it can replace the default damages in addition to the
only demand delivery when our intent or gross negligence
is a burden. If a binding delivery / binding
exceeded delivery period, we are already having exceeded
the date / time of defaulting. In this case, point applies. 4.3.
Set 4 accordingly.
4.4. For delivery and performance delays due to force majeure as
Natural disasters, strikes O.A. we shall not be. In
such a case we are entitled by notice in writing
to the customer the date of delivery or performance for the duration
of disability and a subsequent adequate extension
postpone or at our option, which is not yet
performed part of the delivery or performance of the contract
withdraw.
5.1. The prices quoted by us shipping costs are not included.
These are paid by the customer in addition.
5.2. under the case of goods delivery to the private consumer in the value of goods
50.00 EUR or commercial to the customer or public institutions
in value below 100,00 EUR are entitled, in addition to
Shipping expenses compared an allowance in the amount of EUR 5.00
vis the private consumer or in the amount of 10,00 EUR against the
commercial customers and public institutions to calculate.
6.1. Ordered items will be against Bahr delivery by one of us
be selected delivery sent.
6.2. Shipping is at the risk of the customer. The risk of accidental
Destruction of, or damage or deterioration of the ordered
Goods passes at the time transferred to the customer, where we the
have passed consignment to the transport company.
6.3. Insurance against loss or damage to the goods on
the transport is only at the express request of the customer and on
whose costs completed.
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7.1. If we do not deliver to us ordered items per Bahr COD
can, our invoices are without any deduction immediately upon delivery
the goods due.
7.2. We reserve the right to goods and services only after payment
perform.
7.3. Any payment of our customers, we must first against the oldest debt
the customer unless concerning an earlier debt already costs
and / or interest arises, on the costs first and then
the interest charge. This does not apply otherwise
customer payment determination.
7.4. The customer will be in default if it by at a delivery
refuses delivery acceptance or in the case of prepaid
Delivery with invoice payable by him payment despite reminders
wholly or partly fails to make. As default we are
entitled to charge interest amounting to 5% above the applicable
to calculate base rate of the Deutsche Bundesbank, unless we
a higher or the customer proves a lower damage.
7.5. In the case of default by the customer are is entitled by
This delivered to the customer goods after one
gem. õ to 323 BGB set out a reasonable time.
The customer gives his consent in advance for a possibly
necessary reconstruction goods delivered by us. The by
Merchandise return costs, including the costs of
Return must be borne by the customer.
7.6. The customer is not entitled to own claims against our
Payment entitlements to offset, unless the claims of the
Customers are found undisputed or legally. The customer is
not entitled to our entitlements retention,
countered for lack reasons, unless they result
from the same contract.
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8.1. Our deliveries are subject to retention of title. For deliveries
For non-merchants applies: The retention of title expires
full payment of the goods. For deliveries to
Merchants applies: The retention of title does not expire until the
Settlement of all, existing from the business relationship
Requirements. The commercial customer, the release of
Conditional commodity demand, if the value of the goods the sum of yet
unpaid liabilities by 20%.
8.2. The non-commercial customer is not entitled, on the
to have goods.
As long as the commercial customer is not in default, he shall be entitled,
to process the reserved goods in proper business
and / or resell. The customer from the resale or
any other reason relating to the reserved goods entitled
Claims against third parties, the customer shall by way of security to us; we
accept the assignment.
We irrevocably authorize the customer, the assigned claims
collect in his own name and for its own account.
The customer can return the assignment of claims against third parties
demand, insofar as these claims the sum of our outstanding
Receivables to exceed 20%.
8.3. If our reservation property through processing by us
delivered goods (eg., by connecting with other things), so
Transmits the customer already hereby us joint ownership of the
caused by connection thing. The handover is characterized
replaces that the customer caused by connection new thing for
us mitverwahrt charge.
8.4. If third parties rights in respect of the goods subject to reservation, z. B. in
Case of a seizure, the customer shall refer to our property and
to inform us immediately. Cost may be required
intervention are by us must reimburse the customer.
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9.1. The warranty period is 24 months from transfer of risk.
And 6months on batteries.
In case of doubt, is to give us immediately know!
As a display of our receipt is valid only with signature, a company staff.
9.2. The customer has the him delivered goods immediately upon receipt
on contractual condition and proper function
investigate and us immediately, no later than two weeks after receipt
the delivery of goods of any obvious defects, errors or damage
writing. For delayed any defects, errors or
we make no warranty claims, unless these were in
due verification by the customer can not be determined.
9.3. Our warranty does not cover defects that
by improper or violent operation, non-compliance
Operating or maintenance instructions, overstressing or other
Interventions in the goods delivered by the customer or not
our responsibility associated third party or by
emerged that changes to products supplied by us
made, parts are replaced or for these goods
Consumables were used that are not the original
Specifications.
9.4. excluding We provide other warranty claims by
The customers choice by repair or replacement. beats
the repair or replacement after reasonable period of time,
the customer can demand a reduction of the purchase price or
cancellation of the contract. The deadline is
at least four weeks. In assessing the term is to
mind that we are the object of delivery on our part the
Manufacturer / Supplier of the ends must.
9.5. Customer claims for compensation are excluded. this applies
not when the object of the contract is endangered, a
guaranteed quality is absent, claims arising out of damage of
Life, body or health are asserted or
if we have acted with intent or gross negligence.
9.6. The assignment of claims against us or warranty
Claims for damages for whatever legal reason,
locked out.
9.7. If the examination of a complaint by the customer Article that the
the customer alleged failure or damage is not present,
but that is the product free of defects, we are entitled to the
Customer testing costs acc. to provide itemization charged.
9.8. If a credit granted out of goodwill, their validity is on
six months after exhibition limited. A cash payment of
Credit alternatives are available. When granting a grace credit
a deduction from the value of goods to compensate for the processing expenses made.
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As jurisdiction Calvia is agreed if the customer is a merchant, legal
Entity under public law or public special assets.
contradicted or him acquire contract status.
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German 
Spain